Privacy Policy

 

In order to ensure transparency and give you more control over your personal information, this privacy policy (“Privacy Policy”) governs how we, YOW HR Ltd. (“YOW”, “we”, “our” or “us”) use, collect and store personal data we collect or receive from or about you (“you” or “your”), such as in the following use cases:

• When you browse or visit our website, https://yowkrs.ai its subdomains, our mobile app and dashboard (collectively, the “Site”);
• When we create your account on the Site;
• When you use the “Contact us” function on the Site.
• When you are redirected via our Site to a partner Site.

Please read this Privacy Policy carefully to fully understand our practices in relation to Personal Data. “Personal Data” or “Personal Information” means any information that can be used, alone or together with other data, to uniquely identify any living human being.

Table of contents

1. What information we collect; why we collect it; and how it is used
2. Personal Data retention period
3. Third-parties that receive your Personal Information
4. How we protect your Personal Data
5. Additional information regarding transfer of Personal Data
6. Your privacy rights
7. Interaction with third-party products
8. Analytic tools
9. Contact us

This Privacy Policy will be updated from time to time; we, therefore, advise you to check periodically for any changes to our Privacy Policy. If we implement significant changes to the use of your Personal Data in a manner different from that stated at the time of collection, we will notify you by posting a notice on our Site or by other means.

1. What Information we collect; why we collect it; and how it is used

 

Personal Data collected	Why and for what purpose?	Legal basis (GDPR only, if applicable)	Third parties with whom we share your personal data	Consequences of not providing Personal Data
When you visit or browse our Site
IP address Cookies Analytic tools and log files For more information please read our cookies policy at https://yowkrs.ai/cookies-policy	To operate, monitor and analyze the Site To provide you with certain features and functionalities, and improve the overall user experience on our Site	Legitimate interest	Google Facebook LinkedIn	Limited ability to optimize the user experience Certain Site functionality may not be accessible
When we create your account
Full Name Bank Account Details Email Address Country of Residence	To provide our services To communicate with you To transfer receive payments for our services	Processing is necessary for the performance of a contract to which the data subject is party OR Processing is necessary for compliance with a legal obligation to which the controller is subject; and for legitimate interests pursued by the controller		We will not be able to provide our services We will not be able to communicate with you We will not be able to pay you for your services
When you contact us
Full name Email Address Company name Any other info you wish to provide	To respond to your inquiry To provide support (e.g., to solve problems, bugs or issues) and handle your complaints and/or feedback To assess your potential for future cooperation with us	Legitimate interest		We will not be able to communicate with you We will not be able to contact you for cooperation with you in the future
When you are redirected via our Site to a partner website
Email Address Company name	To monitor the interaction between you and our partners To provide payment to our affiliates for having generated a lead	Legitimate interest		We will not be able to verify that you receive quality services from our partners We will not be able to monitor the interaction between you and our partners We will not be able to work with our affiliates
When you communicate with us on social media (e.g. LinkedIn, Twitter, Facebook, Instagram
Social media handle Any other info you wish to add	To respond to your inquiry To initiate a business communication	Legitimate interest (e.g., in responding to your query).	The various social media platforms	We will not be able to respond to your inquiry

 

2. Personal Data retention period

Your Personal data will be stored until we: (i) no longer need the information and proactively delete it, or (ii) you send a valid deletion request. Please note that we will retain it for a longer or shorter period of time in accordance with data retention laws. Circumstances in which we will retain your personal data for longer periods of time include: (i) where we are required to do so in accordance with legal, regulatory, tax or accounting requirements, or (ii) for us to have an accurate record of your dealings with us in the event of any complaints or challenges, or (iii) if we reasonably believe there is a prospect of litigation relating to your personal data or dealings. Regarding retention of cookies, you can read more about retention of cookies at https://yowkrs.ai/cookies-policy.

3. Third-parties that receive your Personal Information

We will also share with third parties the information collected for the following purposes:

• Hosting Services – we use third party services for the purpose of hosting our Site, its subdomains and our dashboard;
• Mailing Services – we use third party services for providing emails to our affiliates regarding updates to the Site and other related information for their use of the Site;
• Dashboard – we use third party services to operate our dashboard;
• Analytics – we use third party services for the purpose of optimizing our Site; information about your use of the Site will be sent to such service providers;
• Intercompany Transfers – we may share your information with our subsidiaries, affiliates and parent companies in pursuance of legitimate interests, provided their stated use of such information is in compliance with this Privacy Policy;
• Legal Authorities – to the extent necessary, with regulators, courts or competent authorities, to comply with applicable laws, regulations and rules (including, without limitation, federal, state or local laws), and requests of law enforcement, regulatory and other governmental agencies or if required to do so by court order;
• Company’s related Transactions – if, in the future, we sell or transfer, or we consider selling or transferring, some or all of our business, shares or assets to a third party, we will disclose your personal data to such third party (whether actual or potential) in connection with the foregoing events.

4. How we protect your Personal Data

We have implemented appropriate technical, organizational and security measures designed to protect your Personal Data. However, we cannot guarantee that the information will not be compromised as a result of unauthorized access to our servers. As the security of information depends in part on the security of the computer, device or network you use to communicate with us and the security you use to protect your user IDs and passwords, please make sure to take appropriate measures to protect this information.

5. Additional information regarding transfer of Personal Data

When we transfer your personal data outside of the EU/EEA, for example to third parties who help provide our products and services, we will obtain contractual commitments or assurances from them to protect your Personal Data or rely on adequacy decisions issued by the European Commission. Some of these assurances are well recognized certification schemes like the EU – US Privacy Shield for the protection of personal data transferred from within the EU to the United States.

6. Your privacy rights

The following rights (which may be subject to certain exemptions or derogations) shall apply to certain individuals (some of which only apply to individuals protected by the GDPR):

• You have the right to access Personal Data held about you. Your right of access may normally be exercised free of charge; however, we reserve the right to charge an appropriate administrative fee where permitted by applicable law;
• You have the right to request that we rectify any Personal Data we hold that is inaccurate or misleading;
• You have the right to request the erasure/deletion of your Personal Data (e.g. from our records). Please note that there may be circumstances in which we are required to retain your Personal Data, for example for the establishment, exercise or defense of legal claims;
• You have the right to object to or request restriction of the processing of your Personal Data;
• You have the right to data portability. This means that you may have the right to receive your Personal Data in a structured, commonly used and machine-readable format, and that you have the right to transmit that data to another controller;
• You have the right to object to profiling;
• You have the right to withdraw your consent at any time. Please note that there may be circumstances in which we are entitled to continue processing your Personal Data, in particular if the processing is required to meet our legal and regulatory obligations. Also, please note that the withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal;
• You have the right to request certain details of the basis on which your Personal Data is transferred outside the European Economic Area, but data transfer agreements and/or other details may need to be partially redacted for reasons of commercial confidentiality;
• You have a right to lodge a complaint with your local data protection supervisory authority (i.e., your place of habitual residence, place or work or place of alleged infringement) at any time or before the relevant institutions in your place of residence.

We ask that you please attempt to resolve any issues with us before you contact your local supervisory authority and/or relevant institution.

You can exercise your rights by contacting us via the “Contact Us” page on our Site. Subject to legal and other permissible considerations, we will make reasonable effort to honor your request promptly in accordance with applicable law or inform you if we require further information. When processing your request, we may ask you for additional information to confirm or verify your identity and for security purposes, before processing and/or honoring your request. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive. In the event that your request would adversely affect the rights and freedoms of others (for example, would impact the duty of confidentiality we owe to others) or if we are legally entitled to deal with your request in a different way than initially requested, we will address your request to the maximum extent possible, all in accordance with applicable law.

7. Interaction with third-party products

We enable you to interact with third party websites, mobile software applications and products or services that are not owned or controlled by us (each a “Third-Party Service”). We are not responsible for the privacy practices or the content of such Third-Party Services. Please be aware that Third-Party Services can collect Personal Data from you. Accordingly, we encourage you to read the terms and conditions and privacy policies of each Third-Party Service.

8. Analytic tools

• Google Analytics. The Site uses a tool called “Google Analytics” to collect information about use of the Site. Google Analytics collects information such as how often users visit this Site, what pages they visit when they do so, and what other websites they used prior to coming to this Site. We use the information we get from Google Analytics to maintain and improve the Site and our products. We do not combine the information collected through the use of Google Analytics with Personal Information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Service, available at https://marketingplatform.google.com/about/analytics/terms/us/, and the Google Privacy Policy, available at http://www.google.com/policies/privacy/. You may learn more about how Google collects and processes data specifically in connection with Google Analytics at http://www.google.com/policies/privacy/partners/. You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout/.
• Hotjar. The Site uses Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device’s IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our Site). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy at https://www.hotjar.com/legal/policies/privacy. You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our Site and Hotjar’s use of tracking cookies on other websites on this link https://www.hotjar.com/legal/compliance/opt-out.
• We reserve the right to remove or add new analytic tools.

9. Contact us

If you have any questions, concerns or complaints regarding our compliance with this notice and the data protection laws, or if you wish to exercise your rights, we encourage you to first contact us via email at wishes@yowkrs.ai.